About Perdania

Financing Facilities
Currently, PT RIF focuses on providing financing facilities in the form of:
A.Investment Financing conducted in the following ways:

  1. Finance Lease
  2. Sale and Lease Back

B.Working Capital Financing conducted by Financing Business Capital Facilities
Meanwhile, Financing Facilities provided by PT RIF include but are not limited to financing:

  1. Industrial machinery (welding, binders, drillers, textile machines, etc.);
  2. Tools and Equipment (molds, dies, jigs, compressors, etc.);
  3. Heavy Equipment;
  4. Passenger Car and/or Commercial Vehicle;
  5. Computers and/or Accessories;
  6. IT equipment (software, etc.);
  7. Ship;
  8. Others.

PT RIF will always innovate in providing various types of financing facilities to meet customer needs by always paying attention to regulations related to financing institutions issued by the Government of the Republic of Indonesia, especially the Financial Services Authority.

Procedure of Financing Facility Application
PT Resona Indonesia Finance provides financing facilities for corporations through the following procedures:

Prosedur RIF 1 (1)

Document Requirements for Financing Facilities:
A. Notarial Deed on:

  1. Establishment of the Company;
  2. Adjustment of the Articles of Association with Law No.40 of 2007 concerning Limited Liability Companies;
  3. Changes of  Article of Association;
    along with the Decree of the Minister of Law and Human Rights.

B. Business License
C. Sign of Company Registration
D. Certificate of Company Domicile
E. Corporate Taxpayer Identification Number
F. Identity of Directors, Commissioners and Shareholders of the Company
G. Corporate Financial Statements
H. Corporate Financial Projection

Submission of applications for Financing Facilities can be made directly by contacting the Marketing Officer through the Company's address and telephone number listed below:

Menara Mulia Building, Level 7, Suite 701, Jl. Jend Gatot Subroto Kav 9-11,
Karet Semanggi, Setiabudi, Jakarta Selatan - 12930, DKI Jakarta
Phone: 021-5701956
Fax: 021 – 5701961

Customer Complaint
All forms of complaints or expressions of dissatisfaction resulting from PT RIF's negligence that cause loss or potential material loss, are reasonable and directly to the Customer due to non-fulfillment of agreements and / or financial transaction documents that have been agreed, it can be submitted either in writing or verbally by the Customer concerned and / or Customer Representative to the Customer Complaint Section through PT RIF address and telephone number.

Written complaints can be made directly by the relevant Customer and / or Customer Representative by attaching the following documents:

  1. Consumer Identity and / or Consumer Representative;
  2. Special Power of Attorney (Consumers represent the Complaint process to the Consumer Representative)
  3. Types and dates of financial transactions;
  4. Problems that are complained; and
  5. Other documents stipulated by PT RIF that are directly related to the issues raised.
    Written complaints will be completed at the latest 20 (twenty) working days since all of the above documents have been received in full by PT RIF.

Oral complaints will be completed no later than 5 (five) working days after the Complaint is received by PT RIF. If PT RIF requires supporting documents for Complaints verbally, the Customer concerned and / or the Customer Representative must submits a written complaint by attaching the required supporting documents. Furthermore, the Complaint will be processed in accordance with in writing Complaint procedure.

Complaints will be followed up and resolved in accordance with the regulation established by the Financial Services Authority.